Privacy Policy and Data Protection

At Kidsflow, we take student and family data privacy as seriously as you take their safety. This policy describes how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly to us, including: names and contact information of parents/guardians, student names and information, photos for identity verification, authorized pickup person information, device location data, and app usage data.

2. How We Use Your Information

We use collected information to: verify the identity of authorized guardians during school dismissal, facilitate communication between school and family, maintain pickup records for security purposes, improve our services and user experience, and comply with legal obligations.

3. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We share data only with: your child's school (for verification purposes), service providers who help us operate the platform, and authorities when required by law.

4. Data Security

We implement robust technical and organizational security measures, including: end-to-end encryption, multi-factor authentication, regular security audits, and compliance with FERPA, GDPR, and international data protection standards.

5. Your Rights

You have the right to: access your personal data, correct inaccurate data, request deletion of your data, withdraw consent at any time, and receive your data in a portable format.

6. Data Retention

We retain your data only for as long as necessary to provide our services or as required by law. When you close your account, we delete or anonymize your personal data, except where retention is legally required.

7. Location Data

Kidsflow collects location data from your device to: verify guardian proximity to the school during the pickup process, improve security and prevent authorization fraud, optimize the dismissal queue and estimate arrival times, and send relevant location-based notifications. Location collection occurs only when the app is actively in use and you can disable this feature in your device settings, although some features may be limited.

8. Contact Us

For privacy questions or to exercise your rights, contact us at contato@kidsflow.com.br or through our contact form.